Mobile repair network

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In this article you will learn

• European mobile repair business model
• Startup costs and franchise fees
• Training and operational assistance
• Store revenue opportunities
• International expansion strategy

iRiparo is a European franchise network specialising in express repairs for smartphones and tablets from all major brands. The company also sells refurbished smartphones, mobile accessories and complementary services such as data transfer and device protection, creating multiple revenue streams within a single business. Founded in Italy in 2009, the brand has become one of the leading names in the mobile repair sector, building its reputation on technical expertise, quality spare parts and continuous staff training. The franchise is unique because it combines a relatively low initial investment with a turnkey business model, allowing entrepreneurs to enter the industry without previous technical experience.

Today, iRiparo operates around 350 locations across Europe, with stores in Italy, France, Spain and Belgium. The company continues to strengthen its international presence through further expansion into new European markets. As part of the Prink Group, the network benefits from extensive purchasing power, logistics infrastructure and operational expertise that support franchise development across multiple countries.

Investment and business support

Becoming an iRiparo franchisee begins with selecting an available territory and completing the recruitment process with the franchisor. Candidates are expected to have an entrepreneurial mindset, customer service skills and an interest in technology rather than previous repair experience, as technical knowledge is developed through the company’s training programme before opening.

The financial commitment is designed to remain accessible for new entrepreneurs. Franchisees typically need a personal contribution of around €10,000, while the franchise entry fee ranges from €4,000 to €5,000, depending on the market. The total investment starts at approximately €30,000 for a standard turnkey store, including equipment, branding, software, training and store setup. The company also offers a smaller corner format for existing retailers, starting from around €5,000.

After opening, franchisees pay a 5% royalty on monthly turnover together with a 2% marketing contribution. In return, they receive ongoing operational assistance, access to the iRiparo Academy for technical training, marketing support, store design guidance, business management software and a centralised supply chain for spare parts, accessories and refurbished devices.

Growth and future development

The iRiparo business model is built around a market driven by increasing smartphone ownership, higher device values and growing consumer demand for repairs instead of replacement. According to the company’s estimates, a typical franchise store can achieve an annual turnover of around €250,000 after two years, although actual results depend on factors such as location, local demand and business performance.

Franchisees are responsible for managing daily store operations, delivering high-quality repairs, maintaining customer service standards, supervising employees when applicable and carrying out local marketing activities while following the company’s operational procedures.

Looking ahead, iRiparo plans to continue expanding its European franchise network by opening new stores in existing markets and entering additional countries. Supported by the resources of the Prink Group, the company aims to strengthen its position as one of Europe’s leading mobile repair franchise brands.

Main conclusions

• 350+ locations – established European franchise network.
• €30,000 investment – standard turnkey store format.
• €10,000 personal contribution – typical capital requirement.
• €250,000 annual turnover – estimated potential after two years.
• 5% royalty + 2% marketing fee – ongoing franchise costs

Author

Agnieszka Bąbik

Journalist